I'm trying to get endpoint information via the API, and I'm seeing timeout issues on https://go.my.redcanary.co/openapi/v3/endpoints/
This is what I see when using the python requests library: requests.exceptions.ConnectionError: ('Connection aborted.', RemoteDisconnected('Remote end closed connection without response'))
If I try a different operation like managed_portal_users, this works. I'm suspecting the issue here is that we have an enormous number of instances for this account. Is this something that could be adjusted on your end, or do you have any suggestions for what I might try to do?
This issue is normally caused by the server timing out trying to process the query passed to the API. Adding parameters to your query will reduce the amount of data returned, e.g.: