When reviewing Red Canary, the user only sees updates for sensor check-ins but no updates for the sensor activity column on the Endpoints page if they are using VMware Carbon Black Cloud Endpoint Standard.
VMware Carbon Black Endpoint Standard.
Red Canary is only able to process native alerts from Endpoint Standard.
This is expected behavior and no other steps are needed. In order to collect telemetry from an endpoint that has the VMware Carbon Black Cloud sensor, a customer would need to have Enterprise EDR. Endpoint Standard does not collect the necessary telemetry for Red Canary to analyze for potential threats.