How to Enable RepCLI Authentication on Existing Sensors

Issue

User sees the following output when attempting to execute RepCLI authenticated commands:

Error: You are not authorized to run this command
Command failed, RepMgr encountered an error while processing command

Environment

VMware Carbon Black Cloud; Windows sensor

Resolution

• Enable bypass mode on the sensor from the VMware Carbon Black Cloud Console (Endpoints > Select Endpoint > Take Action > Enable Bypass).
• Open the cfg.ini file as an Administrator in a text editor.
  (C:\Program Files\Confer) - sensor version 3.6 and below
  (%programdata%\CarbonBlack\DataFiles) - sensor version 3.7 and above
• Add the following line with actual Active Directory Group or User SID (Note: Only one SID can be specified; replace <DesiredSID> with an actual SID)
  AuthenticatedCLIUsers=<DesiredSID>
  e.g.
  AuthenticatedCLIUsers=S-1-5-32-1045337234-12924708993-5683276719-19000
• Save changes to cfg.ini using the "Save As" option; maintain the same file name and select a destination outside of the cfg.ini directory (in some cases, it may be necessary to reboot the endpoint for the configuration change to take effect).
• Move the old cfg.ini file out of its file path and keep as a backup.
• Move the new cfg.ini with the SID entry into the appropriate directory.
• Run the following RepCLI command (from an elevated command prompt):
  C:\Program Files\Confer\repcli updateconfig
• Run the following RepCLI command to disable Bypass:
  C:\Program Files\Confer\repcli bypass 0

To Enable RepCLI Authentication With Live Response

• Enable bypass mode on the sensor from the VMware Carbon Black Cloud Console.
• Initiate a Live Response session from the Console (Endpoints > Go Live).
• Run the following command in Live Response to edit the Sensor configuration file and allow RepCLI Authentication with the Windows System SID that the LR session utilizes:
  exec powershell.exe Add-Content -Path '<insert cfg.ini file path>' -Value AuthenticatedCLIUsers=S-1-5-18
  (Note: The above command should be typed out on one line. Also, ensure that the proper file path is specified for the sensor version that is installed on the connected endpoint)
• Change directory in the LR Session to the RepCLI.exe location
  cd C:\Program Files\Confer
• Run the following RepCLI command to force the Sensor to reload the configuration file
  execfg repcli updateconfig
• Test RepCLI authentication by running a protected command:
  execfg repcli bypass 0
  or
  execfg repcli cloud hello
• If the commands did not work and the presence of the AuthenticatedCLIUsers was added to the file, it may be necessary to reboot the endpoint for the change to take effect.