Verify VMware Carbon Black EDR (Response) services are running on macOS Big Sur

Issue

When pulling up Activity Monitor in macOS, Carbon Black service is not showing as running in macOS 11+ (Big Sur)

Environment

macOS 11+ (Big Sur)

VMware Carbon Black EDR (Response) 7.0.0 +

Resolution

You can use the following commands to verify services are running inside of terminal. ps aux | grep es-loader

ps -ax | grep CbOsxSensorService

ps -ax | grep es-extension

If running, the resulting output will show a PID for the running service, such as:

$ ps -ax | grep CbOsxSensorService

  143 ??        12:08.50 /Applications/CarbonBlack/CbOsxSensorService