Issue
When pulling up Activity Monitor in macOS, Carbon Black service is not showing as running in macOS 11+ (Big Sur)
Environment
macOS 11+ (Big Sur)
VMware Carbon Black EDR (Response) 7.0.0 +
Resolution
You can use the following commands to verify services are running inside of terminal. ps aux | grep es-loader
ps -ax | grep CbOsxSensorService
ps -ax | grep es-extension
If running, the resulting output will show a PID for the running service, such as:
$ ps -ax | grep CbOsxSensorService
143 ?? 12:08.50 /Applications/CarbonBlack/CbOsxSensorService
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