Issue
We are trying to test the communication flow and would like to know how we can make the agent (sensors / endpoints) communicate. We are wanting to capture logs of the ones not checking in.
Resolution
You can force a sensor to check in by following the steps below.
Windows
- Open up an elevated command prompt and run the following:
sc.exe control carbonblack 200
Linux
- While logged in as root or running with sudo:
sudo kill -s USR1 $(pidof cbdaemon)
MacOS
- Open a Terminal window and type:
sudo kill -s USR1 <pid of CbOsxSensorService>
If you require assistance, please don't hesitate to contact Support.