In order to have the best user experience with your portal, we recommend using Google Chrome. Chrome is the most widely used browser with the best security and adherence to accepted internet standards. 

Supported Browsers

Chrome - We officially support and test with Chrome.

Firefox and Safari - Firefox and Safari will work, but may yield unpredictable results.

Required Browser Settings

We require the use of two-factor authentication (2FA). Please disable any ad-blocking extensions. Some combinations of browsers and ad-blocking extensions can cause certain HTTP POST requests to fail.

Using an Unsupported Browser

If you use the Red Canary portal on an older or unsupported browser, some features may not work. For example, on an unsupported browser:

  • Some sections may look differently
  • 2FA may not work properly
  • Some functionality may be lost (Automate, authentication, etc.)
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