Download the Installation Package

The Standalone Executable installer can be accessed via your Red Canary portal. 

  • If it your first login to your Red Canary portal, you will see the green Welcome to Red Canary! Getting started... dialog. 
  • Follow Step 1 by selecting the Operating System you wish to download the Sensor for.
  • Please note, downloading the sensor from your Red Canary portal will pull a version of the Sensor installer from your Default Group. If you desire a different Sensor version, you will need to refer to your EDR platform portal.
  • If you have logged into your Red Canary portal previously, you will need to select Record followed by Sensor Installer to get the green Welcome to Red Canary! Getting started... dialog to appear.
  • Follow Step 1 by selecting the Operating System you wish to download the Sensor for.

General Information

The contents of each installer package must be extracted to the same directory prior to installation. The sensorsettings.ini file must reside in the same directory as the installer executable at the time of installation, or the installation will fail.

Silent Installation

To silently install the Standalone Executable sensor, extract the Zip archive and from the extracted contents execute:

CarbonBlackClientSetup.exe /S
  • Please note that the /S  must be capitalized, otherwise the client will fail to install silently. 
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